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Current Minutes Managed for Tronictel's Customers : 96.5 million minutes

Response Time

Response time is the waiting time between an incoming inquiry and our response.

Inquiries by email

  • 100% of requests by email are logged and forwarded to the appropriate Tronictel department and an automatic email reply is sent to the requesting party as confirmation of receipt.

Roaming

  • 95% of our roaming inquires are responded to within 1 day.
  • 5% of our roaming inquires are responded to within 2 days.

Hardware

  • 93% of our hardware inquires are responded to within 1 day.
  • 6% of our hardware inquires are responded to within 2 days.
  • 1% of our hardware inquires are responded to within 3 days.

Technical Support

  • 100% of technical and support calls are answered within 1 minute



The services provided by Tronictel have enabled us to focus on our core business activities and have reduced our communication expenses. 
Sonny Monzavi, President,
Pointe Claire Steel
Not knowing what to expect every month from our cell phone provider was not a pleasant feeling. Since Tronictel has assumed the responsibility of our cell phone cost, we have yet to be surprised with any unwanted overage and or roaming charges 
Steve Zimmermann, President,
CMP Advanced Mechanical Solutions
Wow! Tronictel has reduced our cellphone costs by nearly half and they recovered substantial overcharges made by our wireless carrier. 
Mike McMullin, President,
Master Carpenter Mike McMullin co.

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